Understand
Every Interaction
Understand
Every Interaction
Capture and analyze calls, chats, video, and in-person conversations in 58+ languages complete with sentiment, intent, and behavioral cues.
Capture and analyze calls, chats, video, and in-person conversations in 58+ languages complete with sentiment, intent, and behavioral cues.
58+
Supported Languages
58+
Supported Languages
100%
Omnichannel Coverage
100%
Omnichannel Coverage
24/7
Conversation Monitoring
24/7
Conversation Monitoring
58+
Supported Languages
58+
Supported Languages
100%
omnichannel coverage
100%
omnichannel coverage
24/7
conversation monitoring
24/7
conversation monitoring
Ensure regulatory safety and content suitability
Ensure regulatory safety and content suitability
Ensure regulatory safety and content suitability
Multilingual Transcription
Multilingual Transcription
Multilingual Transcription
58+ languages, including 10+ Indian vernaculars.
Sentiment & Intent Detection
Sentiment & Intent Detection
Sentiment & Intent Detection
Spot emotion, urgency, and buying signals instantly.
Behavioral Analytics
Behavioral Analytics
Understand tone, pace, and engagement drivers.
Offline Conversation Capture
Offline Conversation Capture
Bring in-field and branch discussions into your data ecosystem.
Frictionless Integration
Plug-and-play APIs for instant OTT, D2H, and broadcast deployment.
Real-Time Intelligence
Live scene analysis combining vision, audio, and text data.
What Our Users Say
What Our Users Say
What Our Users Say
What Our Clients Say
What Our Clients Say
Real stories of impact from leaders across industries who use Opticall to transform their customer conversations.
Real stories of impact from leaders across industries who use Opticall to transform their customer conversations.
“The coaching tools have shortened our onboarding time significantly. New reps are confident and productive within days instead of weeks.”
raining Lead
EdTech
“Opticall helps us detect customer concerns before they escalate. It’s like having an early warning system that keeps churn at bay.”
Retention Manager
SaaS
“Opticall has completely changed how my team engages with customers. The real-time prompts and insights help us close deals faster and maintain quality in every interaction.”
Head of Sales
BFSI
“The platform gives us an omnichannel view we never had before. We can finally track everything — from in-store chats to call center conversations — in one place.”
CX Manager
Retail
“With Opticall’s automation, our agents no longer spend hours on repetitive queries. They now focus on solving bigger, more valuable customer needs.”
Operations Head
Healthcare
"The ability to generate scene-level previews and highlight reels instantly has transformed our sports coverage and social media reach."
Customer Support Director
Telecom
Need to Know
Need to Know
Need to Know
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
What is Opticall?
How is Opticall different from other AI tools?
Does Opticall support offline or in-person conversations?
Can Opticall integrate with our current CRM or support tools?
Is Opticall secure and compliant?
Will it work for my industry?
How quickly can my team start using Opticall?
Do I need technical expertise to use Opticall?
Can Opticall handle multiple languages in a single interaction?
How do I get started?
What is Opticall?
How is Opticall different from other AI tools?
Does Opticall support offline or in-person conversations?
Can Opticall integrate with our current CRM or support tools?
Is Opticall secure and compliant?
Will it work for my industry?
How quickly can my team start using Opticall?
Do I need technical expertise to use Opticall?
Can Opticall handle multiple languages in a single interaction?
How do I get started?
What is Opticall?
How is Opticall different from other AI tools?
Does Opticall support offline or in-person conversations?
Can Opticall integrate with our current CRM or support tools?
Is Opticall secure and compliant?
Will it work for my industry?
How quickly can my team start using Opticall?
Do I need technical expertise to use Opticall?
Can Opticall handle multiple languages in a single interaction?
How do I get started?
Understand
Every Interaction
Capture and analyze calls, chats, video, and in-person conversations in 58+ languages complete with sentiment, intent, and behavioral cues.