AI for Every
Interaction, Everywhere
AI for Every
Interaction, Everywhere
AI for Every
Interaction, Everywhere
Opticall is redefining how businesses connect with their customers across calls, chats, video, and in-person meetings. We combine powerful AI-driven automation, real-time sentiment analysis, and deep conversational intelligence to help sales and support teams turn every interaction into insight, action, and measurable growth.
Our platform goes beyond “what was said” it understands how it was said, empowering your teams to respond proactively, empathetically, and effectively.
Opticall is redefining how businesses connect with their customers across calls, chats, video, and in-person meetings. We combine powerful AI-driven automation, real-time sentiment analysis, and deep conversational intelligence to help sales and support teams turn every interaction into insight, action, and measurable growth.
Our platform goes beyond “what was said” it understands how it was said, empowering your teams to respond proactively, empathetically, and effectively.
Opticall is redefining how businesses connect with their customers across calls, chats, video, and in-person meetings. We combine powerful AI-driven automation, real-time sentiment analysis, and deep conversational intelligence to help sales and support teams turn every interaction into insight, action, and measurable growth.
Our platform goes beyond “what was said” it understands how it was said, empowering your teams to respond proactively, empathetically, and effectively.
Our Mission
Our Mission
Our Mission
To empower businesses worldwide with data-driven, emotionally intelligent automation that transforms customer service from a cost center into a growth engine.
We aim to make every conversation count unlocking opportunities, strengthening relationships, and delivering exceptional experiences across all channels.
To empower businesses worldwide with data-driven, emotionally intelligent automation that transforms customer service from a cost center into a growth engine.
We aim to make every conversation count unlocking opportunities, strengthening relationships, and delivering exceptional experiences across all channels.
To empower businesses worldwide with data-driven, emotionally intelligent automation that transforms customer service from a cost center into a growth engine.
We aim to make every conversation count unlocking opportunities, strengthening relationships, and delivering exceptional experiences across all channels.
Our Story
Our Story
Our Story
Opticall was born from a vision: Make customer conversations smarter, faster, and more human at the same time. Our founders recognized a glaring gap businesses had data from calls, but not the intelligence to act on it in real time. Too often, valuable cues, emotions, and opportunities slipped away unnoticed. So we built Opticall AI a platform that captures and understands all customer interactions, online and offline, in 58+ languages, and delivers instant, actionable insights right when they’re needed. From our first deployment to today, we’ve continually evolved adding automation that removes routine work, predictive intelligence that spots risks and opportunities early, and tools that enable better conversations at scale.
Opticall was born from a vision: Make customer conversations smarter, faster, and more human at the same time. Our founders recognized a glaring gap businesses had data from calls, but not the intelligence to act on it in real time. Too often, valuable cues, emotions, and opportunities slipped away unnoticed. So we built Opticall AI a platform that captures and understands all customer interactions, online and offline, in 58+ languages, and delivers instant, actionable insights right when they’re needed. From our first deployment to today, we’ve continually evolved adding automation that removes routine work, predictive intelligence that spots risks and opportunities early, and tools that enable better conversations at scale.
Opticall was born from a vision: Make customer conversations smarter, faster, and more human at the same time. Our founders recognized a glaring gap businesses had data from calls, but not the intelligence to act on it in real time. Too often, valuable cues, emotions, and opportunities slipped away unnoticed. So we built Opticall AI a platform that captures and understands all customer interactions, online and offline, in 58+ languages, and delivers instant, actionable insights right when they’re needed. From our first deployment to today, we’ve continually evolved adding automation that removes routine work, predictive intelligence that spots risks and opportunities early, and tools that enable better conversations at scale.
What We Stand For
What We Stand For
What We Stand For
Human-Centric AI – Technology that supports empathy, not replaces it
Always-On Innovation – Continuously improving with your evolving business needs
Trust & Transparency – Built with enterprise-grade security and ethical AI principles
Intelligence Everywhere – Unified insights across every digital and physical touchpoint
Human-Centric AI – Technology that supports empathy, not replaces it
Always-On Innovation – Continuously improving with your evolving business needs
Trust & Transparency – Built with enterprise-grade security and ethical AI principles
Intelligence Everywhere – Unified insights across every digital and physical touchpoint
Human-Centric AI – Technology that supports empathy, not replaces it
Always-On Innovation – Continuously improving with your evolving business needs
Trust & Transparency – Built with enterprise-grade security and ethical AI principles
Intelligence Everywhere – Unified insights across every digital and physical touchpoint
Leadership
Leadership
Leadership
Anshul Vikram Pandey, Ph.D
Co-Founder & CTO
A dynamic AI technology leader and Forbes 30 Under 30 honoree, Anshul brings exceptional expertise in natural language processing, data science, and human-computer interaction. With a Ph.D. in Computer Science from NYU, he has co-founded successful AI ventures, built no-code AI platforms for Fortune 500 clients, and champions a data-driven, experiment-first approach to innovation. At Opticall, Anshul drives our product vision, ensuring we remain at the forefront of AI-powered conversation intelligence.
A dynamic AI technology leader and Forbes 30 Under 30 honoree, Anshul brings exceptional expertise in natural language processing, data science, and human-computer interaction. With a Ph.D. in Computer Science from NYU, he has co-founded successful AI ventures, built no-code AI platforms for Fortune 500 clients, and champions a data-driven, experiment-first approach to innovation. At Opticall, Anshul drives our product vision, ensuring we remain at the forefront of AI-powered conversation intelligence.
Dheerendra Pandey
Co-Founder & CIO
A seasoned leader in operational excellence and customer-centric technology delivery, Dheerendra has deep expertise in scaling enterprise platforms and ensuring compliance across industries. At Opticall, he steers the strategic and operational backbone, ensuring reliability, performance, and frictionless integration all while keeping customer success at the heart of our mission.
A seasoned leader in operational excellence and customer-centric technology delivery, Dheerendra has deep expertise in scaling enterprise platforms and ensuring compliance across industries. At Opticall, he steers the strategic and operational backbone, ensuring reliability, performance, and frictionless integration all while keeping customer success at the heart of our mission.
Need to Know
Need to Know
Need to Know