Empower Your Teams
in Real Time

Empower Your Teams
in Real Time

Provide agents and sales reps with live prompts, contextual knowledge, and coaching right when they need it during the conversation.

Provide agents and sales reps with live prompts, contextual knowledge, and coaching right when they need it during the conversation.

12%

conversion uplift

12%

conversion uplift

100+

live prompts & responses

100+

live prompts & responses

<1s

AI assist

<1s

AI assist

12%

Conversion Uplift

12%

Conversion Uplift

100+

live prompts & responses

100+

live prompts & responses

<1s

AI assists

<1s

AI assists

Ensure regulatory safety and content suitability

Ensure regulatory safety and content suitability

Ensure regulatory safety and content suitability

Knowledge Base Sync

Knowledge Base Sync

Knowledge Base Sync

Instant, relevant information at their fingertips.

Instant, relevant information at their fingertips.

Live Agent
Assist

Live Agent Assist

Live Agent
Assist

Contextual prompts, real-time coaching, and objection handling.

Contextual prompts, real-time coaching, and objection handling.

Coaching on the Go

Tailored microlearning triggered by live performance.

Compliance
Alerts

Prevent missteps with live adherence monitoring.

Coaching on the Go

Tailored microlearning triggered by live performance.

Compliance
Alerts

Coaching on the Go

Prevent missteps with live adherence monitoring.

Tailored microlearning triggered by live performance.

Compliance Alerts

Prevent missteps with live adherence monitoring.

What Our Users Say

What Our Users Say

What Our Users Say

What Our Clients Say

What Our Clients Say

Real stories of impact from leaders across industries who use Opticall to transform their customer conversations.

Real stories of impact from leaders across industries who use Opticall to transform their customer conversations.

  • “The coaching tools have shortened our onboarding time significantly. New reps are confident and productive within days instead of weeks.”

    Training Lead

    EdTech

    “Opticall helps us detect customer concerns before they escalate. It’s like having an early warning system that keeps churn at bay.”

    Retention Manager

    SaaS

  • “Opticall has completely changed how my team engages with customers. The real-time prompts and insights help us close deals faster and maintain quality in every interaction.”

    Head of Sales

    BFSI

    “The platform gives us an omnichannel view we never had before. We can finally track everything — from in-store chats to call center conversations — in one place.”

    CX Manager

    Retail

    “With Opticall’s automation, our agents no longer spend hours on repetitive queries. They now focus on solving bigger, more valuable customer needs.”

    Operations Head

    Healthcare

    "The ability to generate scene-level previews and highlight reels instantly has transformed our sports coverage and social media reach."

    Customer Support Director

    Telecom

Need to Know

Need to Know

Need to Know

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

What is Opticall?

How is Opticall different from other AI tools?

Does Opticall support offline or in-person conversations?

Can Opticall integrate with our current CRM or support tools?

Is Opticall secure and compliant?

Will it work for my industry?

How quickly can my team start using Opticall?

Do I need technical expertise to use Opticall?

Can Opticall handle multiple languages in a single interaction?

How do I get started?

What is Opticall?

How is Opticall different from other AI tools?

Does Opticall support offline or in-person conversations?

Can Opticall integrate with our current CRM or support tools?

Is Opticall secure and compliant?

Will it work for my industry?

How quickly can my team start using Opticall?

Do I need technical expertise to use Opticall?

Can Opticall handle multiple languages in a single interaction?

How do I get started?

What is Opticall?

How is Opticall different from other AI tools?

Does Opticall support offline or in-person conversations?

Can Opticall integrate with our current CRM or support tools?

Is Opticall secure and compliant?

Will it work for my industry?

How quickly can my team start using Opticall?

Do I need technical expertise to use Opticall?

Can Opticall handle multiple languages in a single interaction?

How do I get started?

Empower Your Teams
in Real Time

Provide agents and sales reps with live prompts, contextual knowledge, and coaching right when they need it during the conversation.