See the Bigger Picture
See the Bigger Picture
Turn fragmented data into actionable intelligence for leaders and managers.
Turn fragmented data into actionable intelligence for leaders and managers.
100K+
dashboard templates
100K+
dashboard templates
1
click no-code insights
1
click no-code insights
360°
performance visibility
360°
performance visibility
100K+
Media hours processed
100K+
Media hours processed
1
click no-code insights
1
click no-code insights
360°
performance visibility
360°
performance visibility
Ensure regulatory safety and content suitability
Ensure regulatory safety and content suitability
Ensure regulatory safety and content suitability
Omnichannel View
Omnichannel View
Omnichannel View
Calls, chats, meetings, and offline in one view.
Calls, chats, meetings, and offline in one view.
Agentic Query
Agentic Query
Agentic Query
Ask in plain language, get instant insights.
Ask in plain language, get instant insights.
Predictive Analytics
Spot churn risk, upsell moments, and demand spikes.
100+ Prebuilt Templates
Visualize CSAT, AHT, conversions, and more without coding.
Predictive Analytics
Predictive Analytics
Spot churn risk, upsell moments, and demand spikes.
Spot churn risk, upsell moments, and demand spikes.
100+ Prebuilt Templates
100+ Prebuilt Templates
Visualize CSAT, AHT, conversions, and more without coding.
Visualize CSAT, AHT, conversions, and more without coding.
What Our Users Say
What Our Users Say
What Our Users Say
What Our Clients Say
What Our Clients Say
Real stories of impact from leaders across industries who use Opticall to transform their customer conversations.
Real stories of impact from leaders across industries who use Opticall to transform their customer conversations.
“The coaching tools have shortened our onboarding time significantly. New reps are confident and productive within days instead of weeks.”
Training Lead
EdTech
“Opticall helps us detect customer concerns before they escalate. It’s like having an early warning system that keeps churn at bay.”
Retention Manager
SaaS
“Opticall has completely changed how my team engages with customers. The real-time prompts and insights help us close deals faster and maintain quality in every interaction.”
Head of Sales
BFSI
“The platform gives us an omnichannel view we never had before. We can finally track everything — from in-store chats to call center conversations — in one place.”
CX Manager
Retail
“With Opticall’s automation, our agents no longer spend hours on repetitive queries. They now focus on solving bigger, more valuable customer needs.”
Operations Head
Healthcare
"The ability to generate scene-level previews and highlight reels instantly has transformed our sports coverage and social media reach."
Customer Support Director
Telecom
Need to Know
Need to Know
Need to Know
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
What is Opticall?
How is Opticall different from other AI tools?
Does Opticall support offline or in-person conversations?
Can Opticall integrate with our current CRM or support tools?
Is Opticall secure and compliant?
Will it work for my industry?
How quickly can my team start using Opticall?
Do I need technical expertise to use Opticall?
Can Opticall handle multiple languages in a single interaction?
How do I get started?
What is Opticall?
How is Opticall different from other AI tools?
Does Opticall support offline or in-person conversations?
Can Opticall integrate with our current CRM or support tools?
Is Opticall secure and compliant?
Will it work for my industry?
How quickly can my team start using Opticall?
Do I need technical expertise to use Opticall?
Can Opticall handle multiple languages in a single interaction?
How do I get started?
What is Opticall?
How is Opticall different from other AI tools?
Does Opticall support offline or in-person conversations?
Can Opticall integrate with our current CRM or support tools?
Is Opticall secure and compliant?
Will it work for my industry?
How quickly can my team start using Opticall?
Do I need technical expertise to use Opticall?
Can Opticall handle multiple languages in a single interaction?
How do I get started?
See the Bigger Picture
Turn fragmented data into actionable intelligence for leaders and managers.