AI That Elevates
Every Customer Moment,
Everywhere.

AI That Elevates
Every Customer Moment,
Everywhere.

AI That Elevates
Every Customer Moment,
Everywhere.

Transform every call, chat, and in-person interaction into insights, action, and revenue. Opticall is the AI-powered platform that supercharges your sales and customer support teams everywhere, every time.

Transform every call, chat, and in-person interaction into insights, action, and revenue. Opticall is the AI-powered platform that supercharges your sales and customer support teams everywhere, every time.

Transform every call, chat, and in-person interaction into insights, action, and revenue. Opticall is the AI-powered platform that supercharges your sales and customer support teams everywhere, every time.

AI solutions tailored for diverse media and content sectors.

  • Manufacturing

  • EdTech

  • Healthcare

  • Hospitality

  • Banking

  • Retail

  • Travel

  • SaaS

  • Utilities

  • Logistics

  • Technology

  • D2H

  • Telecom

  • Manufacturing

  • EdTech

  • Healthcare

  • Hospitality

  • Banking

  • Retail

  • Travel

  • SaaS

  • Utilities

  • Logistics

  • Technology

  • D2H

  • Telecom

Our Services

What Opticall Can Do for You

What Opticall Can Do for You

What Opticall Can Do for You

Smarter conversations, stronger connections, Opticall’s AI-powered toolkit covers every stage of the customer journey. From capturing insight-rich interactions to automating workflows, it’s everything your team needs to perform at its best.

Multilingual Transcription

Multilingual Transcription

Multilingual Transcription

Sentiment Analytics

Sentiment Analytics

Sentiment Analytics

Behavioral Insights

Behavioral Insights

Behavioral Insights

Offline Conversation Capture

Offline Conversation Capture

Offline Conversation Capture

Dynamic Dashboards

Dynamic Dashboards

Dynamic Dashboards

Post-Interaction Summaries

Post-Interaction Summaries

Post-Interaction Summaries

AI Chatbots

AI Chatbots

AI Chatbots

Virtual Assistants

Virtual Assistants

Virtual Assistants

Automated Ticketing

Automated Ticketing

Automated Ticketing

Self‑Service Knowledge

Self‑Service Knowledge

Self‑Service Knowledge

Live Agent Assist

Live Agent Assist

Live Agent Assist

Real‑Time Prompts

Real‑Time Prompts

Real‑Time Prompts

Personalized Coaching

Personalized Coaching

Personalized Coaching

Knowledge Base Sync

Knowledge Base Sync

Knowledge Base Sync

Workforce Scheduling

Workforce Scheduling

Workforce Scheduling

Compliance Monitoring

Compliance Monitoring

Compliance Monitoring

Predictive Analytics

Predictive Analytics

Predictive Analytics

Agentic Query

Agentic Query

Agentic Query

58+

Languages

58+

Languages

250K+

Hours Processed

250K+

Hours Processed

100+

Templates Prebuilt

100+

Templates Prebuilt

Our Offerings

What Can Opticall Do?

Understand Every Interaction

Capture and analyze every customer touchpoint with unmatched accuracy and depth.

Empower Your Teams in Real Time

Automate the Everyday

See the Bigger Picture

Optimize for Growth

Understand Every Interaction

Capture and analyze every customer touchpoint with unmatched accuracy and depth.

Empower Your Teams in Real Time

Automate the Everyday

See the Bigger Picture

Optimize for Growth

Understand Every Interaction

Capture and analyze every customer touchpoint with unmatched accuracy and depth.

Empower Your Teams in Real Time

Automate the Everyday

See the Bigger Picture

Optimize for Growth

Why Us

Experience the Benefits of Our Expertise

Driving impactful change and delivering powerful results Opticall gives you the intelligence, speed, and precision to transform every customer interaction into a winning moment.

Complete Conversation Clarity

See, understand, and act on every interaction across all channels.

Empowered Teams

Equip agents with real-time guidance, knowledge, and confidence.

Real-Time Intelligence

Live scene analysis combining vision, audio, and text data.

Frictionless Automation

Eliminate routine tasks and focus on meaningful connections.

Why Us

Experience the Benefits of Our Expertise

Driving impactful change and delivering powerful results Opticall gives you the intelligence, speed, and precision to transform every customer interaction into a winning moment.

Driving impactful change and delivering powerful results Opticall gives you the intelligence, speed, and precision to transform every customer interaction into a winning moment.

Complete Conversation Clarity

Complete Conversation Clarity

See, understand, and act on every interaction across all channels.

Empowered Teams

Empowered Teams

Equip agents with real-time guidance, knowledge, and confidence.

Frictionless Automation

Frictionless Automation

Eliminate routine tasks and focus on meaningful connections.

Smarter Decisions Faster

Smarter Decisions Faster

Access clear, actionable insights anytime you need them.

Seamless Omnichannel Experience

Seamless Omnichannel Experience

Deliver consistent excellence online, offline, and everywhere in between.

Continuous Growth & Improvement

Continuous Growth & Improvement

Learn, adapt, and evolve with every conversation.

What Our Users Say

What Our Clients Say

Real stories of impact from leaders across industries who use Opticall to transform their customer conversations.

  • “The coaching tools have shortened our onboarding time significantly. New reps are confident and productive within days instead of weeks.”

    raining Lead

    EdTech

    “Opticall helps us detect customer concerns before they escalate. It’s like having an early warning system that keeps churn at bay.”

    Retention Manager

    SaaS

  • “Opticall has completely changed how my team engages with customers. The real-time prompts and insights help us close deals faster and maintain quality in every interaction.”

    Head of Sales

    BFSI

    “The platform gives us an omnichannel view we never had before. We can finally track everything — from in-store chats to call center conversations — in one place.”

    CX Manager

    Retail

    “With Opticall’s automation, our agents no longer spend hours on repetitive queries. They now focus on solving bigger, more valuable customer needs.”

    Operations Head

    Healthcare

    "The ability to generate scene-level previews and highlight reels instantly has transformed our sports coverage and social media reach."

    Customer Support Director

    Telecom

Our Certifications

Committed to Global Excellence

Committed to Global Excellence

At OpticAll, we are dedicated to upholding international standards such as ISO, GDPR, and more, ensuring our ventures meet the highest levels of quality, security, and compliance. By aligning with these global benchmarks, we provide trustworthy, transparent, and secure solutions that empower our partners and customers worldwide.

Need to Know

Frequently Asked Questions

What is Opticall?

How is Opticall different from other AI tools?

Does Opticall support offline or in-person conversations?

Can Opticall integrate with our current CRM or support tools?

Is Opticall secure and compliant?

Will it work for my industry?

How quickly can my team start using Opticall?

Do I need technical expertise to use Opticall?

Can Opticall handle multiple languages in a single interaction?

How do I get started?

What is Opticall?

How is Opticall different from other AI tools?

Does Opticall support offline or in-person conversations?

Can Opticall integrate with our current CRM or support tools?

Is Opticall secure and compliant?

Will it work for my industry?

How quickly can my team start using Opticall?

Do I need technical expertise to use Opticall?

Can Opticall handle multiple languages in a single interaction?

How do I get started?

What is Opticall?

How is Opticall different from other AI tools?

Does Opticall support offline or in-person conversations?

Can Opticall integrate with our current CRM or support tools?

Is Opticall secure and compliant?

Will it work for my industry?

How quickly can my team start using Opticall?

Do I need technical expertise to use Opticall?

Can Opticall handle multiple languages in a single interaction?

How do I get started?

Ready to Transform Your Conversation Intelligence?

Let’s explore how Opticall AI can fit seamlessly into your business and help you unlock powerful results

© 2025 OpticAll. All rights reserved.

Hauz Khas, New Delhi, India 110016

Ready to Transform Your Conversation Intelligence?

Let’s explore how Opticall AI can fit seamlessly into your business and help you unlock powerful results

© 2025 OpticAll. All rights reserved.

Hauz Khas, New Delhi, India 110016

Ready to Transform Your Conversation Intelligence?

Let’s explore how Opticall AI can fit seamlessly into your business and help you unlock powerful results

© 2025 OpticAll. All rights reserved.

Hauz Khas, New Delhi, India 110016