AI That Elevates
Every Customer Moment,
Everywhere.
AI That Elevates
Every Customer Moment,
Everywhere.
AI That Elevates
Every Customer Moment,
Everywhere.
Transform every call, chat, and in-person interaction into insights, action, and revenue. Opticall is the AI-powered platform that supercharges your sales and customer support teams everywhere, every time.
Transform every call, chat, and in-person interaction into insights, action, and revenue. Opticall is the AI-powered platform that supercharges your sales and customer support teams everywhere, every time.
Transform every call, chat, and in-person interaction into insights, action, and revenue. Opticall is the AI-powered platform that supercharges your sales and customer support teams everywhere, every time.
AI solutions tailored for diverse media and content sectors.
Manufacturing
EdTech
Healthcare
Hospitality
Banking
Retail
Travel
SaaS
Utilities
Logistics
Technology
D2H
Telecom
Manufacturing
EdTech
Healthcare
Hospitality
Banking
Retail
Travel
SaaS
Utilities
Logistics
Technology
D2H
Telecom
Our Services
What Opticall Can Do for You
What Opticall Can Do for You
What Opticall Can Do for You
Smarter conversations, stronger connections, Opticall’s AI-powered toolkit covers every stage of the customer journey. From capturing insight-rich interactions to automating workflows, it’s everything your team needs to perform at its best.
Multilingual Transcription
Multilingual Transcription
Multilingual Transcription
Sentiment Analytics
Sentiment Analytics
Sentiment Analytics
Behavioral Insights
Behavioral Insights
Behavioral Insights
Offline Conversation Capture
Offline Conversation Capture
Offline Conversation Capture
Dynamic Dashboards
Dynamic Dashboards
Dynamic Dashboards
Post-Interaction Summaries
Post-Interaction Summaries
Post-Interaction Summaries
AI Chatbots
AI Chatbots
AI Chatbots
Virtual Assistants
Virtual Assistants
Virtual Assistants
Automated Ticketing
Automated Ticketing
Automated Ticketing
Self‑Service Knowledge
Self‑Service Knowledge
Self‑Service Knowledge
Live Agent Assist
Live Agent Assist
Live Agent Assist
Real‑Time Prompts
Real‑Time Prompts
Real‑Time Prompts
Personalized Coaching
Personalized Coaching
Personalized Coaching
Knowledge Base Sync
Knowledge Base Sync
Knowledge Base Sync
Workforce Scheduling
Workforce Scheduling
Workforce Scheduling
Compliance Monitoring
Compliance Monitoring
Compliance Monitoring
Predictive Analytics
Predictive Analytics
Predictive Analytics
Agentic Query
Agentic Query
Agentic Query
58+
Languages
58+
Languages
250K+
Hours Processed
250K+
Hours Processed
100+
Templates Prebuilt
100+
Templates Prebuilt
Our Offerings
What Can Opticall Do?
Understand Every Interaction
Capture and analyze every customer touchpoint with unmatched accuracy and depth.
Empower Your Teams in Real Time
Automate the Everyday
See the Bigger Picture
Optimize for Growth
Understand Every Interaction
Capture and analyze every customer touchpoint with unmatched accuracy and depth.
Empower Your Teams in Real Time
Automate the Everyday
See the Bigger Picture
Optimize for Growth
Understand Every Interaction
Capture and analyze every customer touchpoint with unmatched accuracy and depth.
Empower Your Teams in Real Time
Automate the Everyday
See the Bigger Picture
Optimize for Growth
Why Us
Experience the Benefits of Our Expertise
Driving impactful change and delivering powerful results Opticall gives you the intelligence, speed, and precision to transform every customer interaction into a winning moment.

Complete Conversation Clarity
See, understand, and act on every interaction across all channels.

Empowered Teams
Equip agents with real-time guidance, knowledge, and confidence.

Real-Time Intelligence
Live scene analysis combining vision, audio, and text data.

Frictionless Automation
Eliminate routine tasks and focus on meaningful connections.
Why Us
Experience the Benefits of Our Expertise
Driving impactful change and delivering powerful results Opticall gives you the intelligence, speed, and precision to transform every customer interaction into a winning moment.
Driving impactful change and delivering powerful results Opticall gives you the intelligence, speed, and precision to transform every customer interaction into a winning moment.


Complete Conversation Clarity
Complete Conversation Clarity
See, understand, and act on every interaction across all channels.


Empowered Teams
Empowered Teams
Equip agents with real-time guidance, knowledge, and confidence.


Frictionless Automation
Frictionless Automation
Eliminate routine tasks and focus on meaningful connections.


Smarter Decisions Faster
Smarter Decisions Faster
Access clear, actionable insights anytime you need them.


Seamless Omnichannel Experience
Seamless Omnichannel Experience
Deliver consistent excellence online, offline, and everywhere in between.


Continuous Growth & Improvement
Continuous Growth & Improvement
Learn, adapt, and evolve with every conversation.
What Our Users Say
What Our Clients Say
Real stories of impact from leaders across industries who use Opticall to transform their customer conversations.
“The coaching tools have shortened our onboarding time significantly. New reps are confident and productive within days instead of weeks.”
raining Lead
EdTech
“Opticall helps us detect customer concerns before they escalate. It’s like having an early warning system that keeps churn at bay.”
Retention Manager
SaaS
“Opticall has completely changed how my team engages with customers. The real-time prompts and insights help us close deals faster and maintain quality in every interaction.”
Head of Sales
BFSI
“The platform gives us an omnichannel view we never had before. We can finally track everything — from in-store chats to call center conversations — in one place.”
CX Manager
Retail
“With Opticall’s automation, our agents no longer spend hours on repetitive queries. They now focus on solving bigger, more valuable customer needs.”
Operations Head
Healthcare
"The ability to generate scene-level previews and highlight reels instantly has transformed our sports coverage and social media reach."
Customer Support Director
Telecom
Our Certifications
Committed to Global Excellence
Committed to Global Excellence
At OpticAll, we are dedicated to upholding international standards such as ISO, GDPR, and more, ensuring our ventures meet the highest levels of quality, security, and compliance. By aligning with these global benchmarks, we provide trustworthy, transparent, and secure solutions that empower our partners and customers worldwide.
Need to Know