OpticAll
Analytical Dashboards
OpticAll's
Analytical Dashboards
OpticAll Dashboard is an AI-powered conversational intelligence platform that converts customer calls, chats, and field interactions into real-time insights. Build dashboards, generate charts, and uncover trends using simple prompts. Make faster, data-driven decisions with a single unified analytics workspace.
OpticAll Dashboard is an AI-powered conversational intelligence platform that converts customer calls, chats, and field interactions into real-time insights. Build dashboards, generate charts, and uncover trends using simple prompts. Make faster, data-driven decisions with a single unified analytics workspace.
95%
Conversation Analysis Accuracy
100+
Analytics and Expanding
28+
Languages Supported
Everything You Need to Capture Meetings
Everything You Need to Capture Meetings
Everything You Need to Capture Meetings
Role-Based Dashboards
Role-Based Dashboards
nstantly generate Sales, Quality and Operations, dashboards using plain English instructions. OpticAll auto-builds tailored, enterprise-ready Data Visualizations.
nstantly generate Sales, Quality and Operations, dashboards using plain English instructions. OpticAll auto-builds tailored, enterprise-ready Data Visualizations.
Smart AI Chart Builder
Smart AI Chart Builder
Create WordClouds, heatmaps, trend lines, and comparison charts just by typing a prompt. OpticAll picks the smartest visualization automatically, giving teams fast, accurate insights.
Create WordClouds, heatmaps, trend lines, and comparison charts just by typing a prompt. OpticAll picks the smartest visualization automatically, giving teams fast, accurate insights.
Deep Drill-Down Analytics
Deep Drill-Down Analytics
Go from a trend to the root cause in seconds. Drill down by date, region, sentiment, category, or complaint type to uncover what’s driving spikes or anomalies.
Go from a trend to the root cause in seconds. Drill down by date, region, sentiment, category, or complaint type to uncover what’s driving spikes or anomalies.
Role-Based Dashboards
nstantly generate Sales, Quality and Operations, dashboards using plain English instructions. OpticAll auto-builds tailored, enterprise-ready Data Visualizations.
Smart AI Chart Builder
Create WordClouds, heatmaps, trend lines, and comparison charts just by typing a prompt. OpticAll picks the smartest visualization automatically, giving teams fast, accurate insights.
Deep Drill-Down Analytics
Go from a trend to the root cause in seconds. Drill down by date, region, sentiment, category, or complaint type to uncover what’s driving spikes or anomalies.
Call Intelligence Explorer
Get a complete 360° view of every customer interaction from caller details, sentiment, transcript, quality score, to even agent metrics all structured for instant analysis.
Agent Performance Analytics
Track agent scores, error patterns, Fatality Score, call handling quality, and communication proficiency which highlight coaching needs, reduce escalations, and improve consistency in customer service.
Customizable, Export-Ready Layout
Rearrange widgets, switch layouts, resize charts, and export reports effortlessly.
Call Intelligence Explorer
Call Intelligence Explorer
Get a complete 360° view of every customer interaction from caller details, sentiment, transcript, quality score, to even agent metrics all structured for instant analysis.
Get a complete 360° view of every customer interaction from caller details, sentiment, transcript, quality score, to even agent metrics all structured for instant analysis.
Agent Performance Analytics
Agent Performance Analytics
Track agent scores, error patterns, Fatality Score, call handling quality, and communication proficiency which highlight coaching needs, reduce escalations, and improve consistency in customer service.
Track agent scores, error patterns, Fatality Score, call handling quality, and communication proficiency which highlight coaching needs, reduce escalations, and improve consistency in customer service.
Customizable, Export-Ready Layout
Customizable, Export-Ready Layout
Rearrange widgets, switch layouts, resize charts, and export reports effortlessly.
Rearrange widgets, switch layouts, resize charts, and export reports effortlessly.
Benefits we offer
Benefits we offer
Benefits we offer
Benefits That Drive Impact
360° Customer Intelligence
Get a complete view of customer behavior, call patterns, geographic trends, complaint drivers, sentiment shifts, and engagement insights — all in one AI-powered dashboard.
Faster, Data-Driven Decision Making
Elevate Agent Performance & Quality
Stronger Alignment Across Teams
Enterprise-Grade Data Security
360° Customer Intelligence
Get a complete view of customer behavior, call patterns, geographic trends, complaint drivers, sentiment shifts, and engagement insights — all in one AI-powered dashboard.
Faster, Data-Driven Decision Making
Elevate Agent Performance & Quality
Stronger Alignment Across Teams
Enterprise-Grade Data Security
360° Customer Intelligence
Get a complete view of customer behavior, call patterns, geographic trends, complaint drivers, sentiment shifts, and engagement insights — all in one AI-powered dashboard.
Faster, Data-Driven Decision Making
Elevate Agent Performance & Quality
Stronger Alignment Across Teams
Enterprise-Grade Data Security
What Our Users Say
What Our Users Say
What Our Users Say
What Our Clients Say
What Our Clients Say
Real stories of impact from leaders across industries who use Opticall to transform their customer conversations.
Real stories of impact from leaders across industries who use Opticall to transform their customer conversations.
“The coaching tools have shortened our onboarding time significantly. New reps are confident and productive within days instead of weeks.”
Training Lead
EdTech
“Opticall helps us detect customer concerns before they escalate. It’s like having an early warning system that keeps churn at bay.”
Retention Manager
SaaS
“Opticall has completely changed how my team engages with customers. The real-time prompts and insights help us close deals faster and maintain quality in every interaction.”
Head of Sales
BFSI
“The platform gives us an omnichannel view we never had before. We can finally track everything — from in-store chats to call center conversations — in one place.”
CX Manager
Retail
“With Opticall’s automation, our agents no longer spend hours on repetitive queries. They now focus on solving bigger, more valuable customer needs.”
Operations Head
Healthcare
"The ability to generate scene-level previews and highlight reels instantly has transformed our sports coverage and social media reach."
Customer Support Director
Telecom
Need to Know
Need to Know
Need to Know
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
What is Opticall?
How is Opticall different from other AI tools?
Does Opticall support offline or in-person conversations?
Can Opticall integrate with our current CRM or support tools?
Is Opticall secure and compliant?
Will it work for my industry?
How quickly can my team start using Opticall?
Do I need technical expertise to use Opticall?
Can Opticall handle multiple languages in a single interaction?
How do I get started?
What is Opticall?
How is Opticall different from other AI tools?
Does Opticall support offline or in-person conversations?
Can Opticall integrate with our current CRM or support tools?
Is Opticall secure and compliant?
Will it work for my industry?
How quickly can my team start using Opticall?
Do I need technical expertise to use Opticall?
Can Opticall handle multiple languages in a single interaction?
How do I get started?
What is Opticall?
How is Opticall different from other AI tools?
Does Opticall support offline or in-person conversations?
Can Opticall integrate with our current CRM or support tools?
Is Opticall secure and compliant?
Will it work for my industry?
How quickly can my team start using Opticall?
Do I need technical expertise to use Opticall?
Can Opticall handle multiple languages in a single interaction?
How do I get started?
OpticAll
Dashboard Analytics
OpticAll Dashboard is an AI-powered conversational intelligence platform that converts customer calls, chats, and field interactions into real-time insights. Build dashboards, generate charts, and uncover trends using simple prompts. Make faster, data-driven decisions with a single unified analytics workspace.
95%
Conversation Analysis Accuracy
95%
Conversation Analysis Accuracy
100+
Analytics and Expanding
100+
Analytics and Expanding
28+
Languages Supported
28+
Languages Supported
95%
Conversation Analysis Accuracy
95%
Conversation Analysis Accuracy
100+
Analytics and Expanding
100+
Analytics and Expanding
28+
Languages Supported
28+
Languages Supported